Trust Architecture
Governance & Audit
Every action is attributable, every evidence file traceable, and every AI recommendation reviewable by a named human.
Role-Based Access
6 roles, 24 scoped permissions, least-privilege defaults.
Data Permissions
Per-property and per-claim data boundaries by stakeholder.
Evidence Provenance
Source, capture time, device context and hash retained.
Audit Trail
Immutable event log across every ecosystem participant.
Human Approval
Material actions require a named human approver.
AI Decision Oversight
AI output labeled, reviewable and never auto-approved.
Security Controls
Encryption in transit and at rest, SSO, session policy.
API Activity
Per-integration request logging and anomaly review.
Document History
Full version lineage with author and timestamp.
Audit Trail
Incident INC-2026-000385 — immutable event log
- 8:42 AMProperty owner created incidentProperty Owner
- 8:43 AMDamage photo uploadedProperty Owner
- 8:45 AMAI classified probable water lossShield Intelligence
- 8:46 AMOwner confirmed classificationProperty Owner
- 8:49 AMFNOL generatedDisaster Shield OS
- 8:51 AMOwner submitted FNOLProperty Owner
- 8:51 AMCarrier API acknowledged receiptSecure Insurance Company
- 8:53 AMContractor matching initiatedDisaster Shield OS
- 8:55 AMRapidRestore selectedDisaster Shield
- 8:57 AMContractor acceptedRapidRestore Austin
Evidence Provenance
Damage photo — DSC_0421
- Source
- Property Owner
- Captured
- May 14, 2026 8:43 AM
- Property
- Acme Office Building
- File
- Original retained
- AI Modified
- No
- Evidence Hash
- Verified
- Audit Status
- Complete
AI never modifies original evidence. Every AI output is labeled and requires human review.