Work Ecosystem
Shield Network™
Qualified, credentialed response capacity matched to the incident. Disaster Shield orchestrates responsibility — it does not perform the work.
RapidRestore Austin
Water Mitigation · Restoration · Reconstruction
Distance
3.2 miles
Estimated Arrival
38 minutes
Availability
Available
Carrier Approved
Yes
Documentation Score
96%
On-Time Response
94%
Rating
4.9 / 5
Current Workload
6 active jobs
Licensing
TX RCR-118420 — Active
Current capacity
Insurance: GL $2M / Auto $1M — Verified
Premier Water Response
Water Mitigation · Drying
Distance
6.8 miles
Estimated Arrival
52 minutes
Availability
Limited
Carrier Approved
Yes
Documentation Score
88%
On-Time Response
87%
Rating
4.6 / 5
Current Workload
11 active jobs
Licensing
TX RCR-092214 — Active
Current capacity
Insurance: GL $1M — Verified
Texas Property Recovery
Restoration · General Contracting · Roofing
Distance
11.4 miles
Estimated Arrival
64 minutes
Availability
Available
Carrier Approved
Pending
Documentation Score
81%
On-Time Response
90%
Rating
4.7 / 5
Current Workload
8 active jobs
Licensing
TX RCR-140887 — Active
Current capacity
Insurance: GL $2M — Verified
Austin Emergency Restoration
Water Mitigation · Contents
Distance
14.9 miles
Estimated Arrival
71 minutes
Availability
At Capacity
Carrier Approved
Yes
Documentation Score
74%
On-Time Response
79%
Rating
4.4 / 5
Current Workload
15 active jobs
Licensing
TX RCR-100553 — Active
Current capacity
Insurance: GL $1M — Verified
Work Orchestration
Disaster Shield does not manage construction. It orchestrates responsibility, SLAs and documentation.
| Step | Owner | Status | Deadline | SLA | Required Documentation | Dependencies | Exceptions |
|---|---|---|---|---|---|---|---|
| Incident Reported | Property Owner | Complete | May 14, 8:42 AM | Immediate | Safety check, initial photos | — | None |
| FNOL Submitted | Property Owner | Complete | May 14, 8:51 AM | 60 min from discovery | FNOL packet, evidence set | Incident Reported | None |
| Carrier Received | Secure Insurance Company | Complete | May 14, 8:51 AM | 5 min | API acknowledgement | FNOL Submitted | None |
| Contractor Assigned | Disaster Shield | Complete | May 14, 8:57 AM | 30 min | Assignment record | Carrier Received | None |
| Contractor En Route | RapidRestore Austin | Complete | May 14, 9:05 AM | 15 min from accept | ETA confirmation | Contractor Assigned | None |
| Mitigation Started | RapidRestore Austin | In Progress | May 14, 9:40 AM | 4 hrs from assignment | Moisture map, equipment log | Contractor En Route | None |
| Evidence Uploaded | RapidRestore Austin | In Progress | May 14, 6:00 PM | Daily | Daily photo set, readings | Mitigation Started | Awaiting day-1 readings |
| Estimate Submitted | RapidRestore Austin | Pending | May 17 | 72 hrs | Line-item estimate | Evidence Uploaded | — |
| Carrier Review | Secure Insurance Company | Pending | May 19 | 48 hrs | Review notes | Estimate Submitted | — |
| Repair Authorization | Secure Insurance Company | Pending | May 20 | 24 hrs | Authorization record | Carrier Review | — |
| Repair | RapidRestore Austin | Pending | Jun 6 | Scope schedule | Progress documentation | Repair Authorization | — |
| Final Documentation | RapidRestore Austin | Pending | Jun 9 | 48 hrs | Completion photo set, COC | Repair | — |
| Closeout | Disaster Shield | Pending | Jun 11 | 48 hrs | Closeout packet | Final Documentation | — |